NAPSA Scam Advice Forum
A Fresh Look at Fraud: Financial Exploitation among Elderly Population
Stacey A. Wood, Ph.D., Mason Jones Professor of Psychology
Scripps College, Claremont, CA
June 22, 2023
June 22, 2023
The National Adult Protective Services Association (NAPSA) is a national non-profit 501 (c)(3) organization with members in all fifty states, D.C., and the territories. Formed in 1989, the goal of NAPSA is to provide Adult Protective Services (APS) programs a forum for sharing information, solving problems, and improving the quality of services for victims of elder and vulnerable adult mistreatment. Its mission is to strengthen the capacity of APS at the national, state, and local levels, to effectively and efficiently recognize, report, and respond to the needs of elders and adults with disabilities who are the victims of abuse, neglect, or exploitation, and to prevent such abuse whenever possible.
NAPSA (National Adult Protective Services Association)
Address:
1612 K Street NW #200
Washington, DC 20006
Phone:
(202) 370-6292
Hours:
9am – 5pm EST
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Washington Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE & TTY: 866-363-4276
LOCAL OFFICES: List of Local Offices
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Montana Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 844-277-9300
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
North Dakota Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 855-462-5465, Option 2 (toll free)
Online Reporting System
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Minnesota Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities as well as institutional abuse:
PHONE: 844-880-1574 (toll free)
TTY (in Minnesota): 711
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Wisconsin Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
LOCAL OFFICES: List of Local Offices
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Iowa Dependent Adult Abuse Program
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-362-2178
LOCAL OFFICES: List of Local Offices
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Missouri Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-392-0210
TDD: 800-735-2466
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Illinois Adult Protective Services
Report Abuse of Seniors:
PHONE: 866-800-1409
TTY: 888-206-1327
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Indiana Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-992-6978
LOCAL OFFICES: List of Local Offices
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Ohio Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 855-644-6277
Click here for a map of county reporting numbers.
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Pennsylvania Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-490-8505
LOCAL OFFICES: List of Local Offices
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Bureau of Adult Services of the New York State Office of Children & Family Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 518-402-6513
Adult Services Help Line:
PHONE: 844-697-3505
LOCAL OFFICES: List of Local Offices
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Vermont Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-564-1612
AFTER HOURS: 800-649-5285
FAX: 802-871-3318
ONLINE FORM: Form
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Maine Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-624-8404 (24-hours a day)
TTY Maine Relay: 711
TTY AFTER-HOURS: 207-287-3492
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Texas Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-252-5400
TTY: 800-735-2989
LOCAL OFFICES: List of Local Offices
ONLINE FORM: Form
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
New Mexico Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 866-654-3219
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Arizona Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 877-767-2385
TDD: 877-815-8390
ONLINE FORM: Form
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
California Adult Protective Services
To report abuse, call this number 1-833-401-0832 and when prompted enter your 5-digit zip code to be connected to the Adult Protective Services in your county, 7 days a week, 24 hours a day.
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Nevada Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 888-729-0571 (Statewide)
PHONE: 702-486-6930 (Las Vegas / Clark County)
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Utah Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 801-538-3567
PHONE: 800-371-7897
ONLINE FORM: Form
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Colorado Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities or to Report Institutional Abuse:
LOCAL OFFICES: List of Local Offices
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Kansas Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-922-5330
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Oregon Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 855-503-SAFE (855-503-7233)
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Idaho Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 208-334-3833
PHONE: 800-926-2588
E-MAIL: icoa@aging.idaho.gov
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Wyoming Adult Protective Services
PHONE: (307) 777-7564
LOCAL OFFICES: List of Local Offices
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Nebraska Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-652-1999
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
South Dakota Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 1-833-663-9673
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Oklahoma Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-522-3511
Public Access Online Reporting (must be completed in Chrome): www.OKHotline.org
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Arkansas Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-482-8049
Louisiana Adult Protective Services
Report incidents of abuse, neglect, and exploitation involving adults ages 18 to 59 at apsreporting@la.gov or the toll free number at 800-898-4910.
Report incidents of abuse, neglect, and exploitation involving adults 60 and older to Elderly Protective Services at 833-577-6532.
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Mississippi Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
Vulnerable Persons Hotline: 844-437-6282
PHONE: 800-345-6347 then choose prompt #2
PHONE: 601-359-4500 then choose prompt #2
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Alabama Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-458-7214
PHONE: 334-242-1350
E-MAIL: aps@dhr.alabama.gov
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Georgia Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 888-774-0152
PHONE: 404-657-5250
FAX: 770-408-3001
ONLINE FORM: Form
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
South Carolina Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 1-888-CARE4US (1-888-227-3487)
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
North Carolina Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Tennessee Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 888-277-8366
LOCAL OFFICES: List of Local Offices
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Kentucky Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 877-597-2331
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
West Virginia Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-352-6513
LOCAL OFFICES: List of Local Offices
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Virginia Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 888-832-3858
LOCAL OFFICES: List of Local Offices
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Maryland Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-332-6347
TTY: 800-735-2258
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Alaska Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: (907)-269-3666
FAX: 907-269-3648
ONLINE FORM: Form
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Puerto Rico Long-Term Care Ombudsman Program
Report Institutional Abuse:
PHONE: 787-721-8225
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Florida Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-962-2873
TDD: 800-453-5145
FAX: 800-914-0004
ONLINE FORM: Form
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
New Hampshire Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 603-271-7014
PHONE: 800-949-0470
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Massachusetts Elder Abuse and Protective Services
Report Abuse of Seniors 60+
PHONE: 800-922-2275
Massachusetts Disabled Persons Protection Commission
Ages 18 to 59
PHONE: 800-426-9009
TTY: 888-822-0350
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Report Elder Abuse (ages 60+)
PHONE: 401-462-3000
Rhode Island Office of Healthy Aging – Adult Protective Services
Report Abuse of Adults with Substance Use and Mental Health disorders and Adults with Developmental Disabilities (ages 18-59)
PHONE: 401-462-2629
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Connecticut Protective Services for the Elderly
Report Abuse of Seniors or Adults with Disabilities:
PHONE: (In Connecticut) 888-385-4225
PHONE: (Outside Connecticut) 800-203-1234
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
New Jersey Adult Protective Services
609-588-6501
Report Abuse of Seniors or Adults with Disabilities by County
BROCHURE: Fact Sheet
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Delaware Adult Protective Services
Statewide: 800-223-9074; (Administration Main office: (302) 255-9390)
New Castle County: (302) 391-3500;
Fax: (302) 424-1346;
Kent/Sussex Counties: (302) 424-7310
Fax number (302) 424-1346
To Report Institutional Abuse, Call:
(877) 453-0012
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Hawaii Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
Oahu: 808-832-5115
Kauai: 808-241-3337
Maui/ Molokai/Lanai: 808-243-5151
East Hawaii (Hilo/Hamakua/Puna): 808-933-8820
West Hawaii (Kau/Kona/Kohala/Kamuela): 808-327-6280
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
Michigan Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 855-444-3911
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
District of Columbia Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 202-541-3950
Report Institutional Abuse:
PHONE: 202-434-2140
PHONE: 202-442-5833